F&I: Menus: Sales Tool or Compliance Document?
- Menus have been an effective sales tool for a couple of decades. Over time, the tool has evolved to be both a sales tool and one of the most important compliance documents in a deal file. This session will focus on both sales processes and compliance documentation.
Sales: Desking Done Right
- Desking processes facilitate the vehicle sale and documents agreement. Learn how to avoid potential claims of discriminatory pricing or payment packing.
- Ron Reahard, Reahard & Associates
Compliance: Developing a CMS
A Compliance Management System is the method by which an automotive retailer manages the entire consumer compliance process. It includes the compliance program and the compliance audit function. Spend a little time with Gil Van Over to develop a game plan to implement a CMS in your dealership.
- Gil Van Over, Founder and President, gvo3 & Associates